Check our knowledge base for quick answers, or submit a request directly to our support team. We reply within 24 hours.
Quick Answers
We've compiled the most common questions our users ask. Please check here before reaching out.
Where is my meal plan?+
Your complete meal plan, recipes, and shopping list are located in your Personal Dashboard. Simply log in using the email and password you created during checkout.
How do I cancel my subscription?+
You can securely cancel your subscription at any time without having to contact support. Log in, go to your Account Settings, scroll down to the Danger Zone, and click "Cancel Subscription". You will retain full access until the end of your prepaid billing period.
I forgot my password+
If you forgot your password, go to the Login page and click "Forgot password?". Enter your email, and we will send you a secure link to reset it.
How does the Money Back Guarantee work?+
We offer a 30-day "no questions asked" refund guarantee. If you are not satisfied, select "Refund Request" in the contact form, provide your email, and we will process the refund immediately. More details are in our Refund Policy.
Can I switch to a different diet type?+
Yes! If you want to switch from Keto to Carnivore, or simply change your allergies and protein preferences, go to your Account Settings and update your selections. The system will automatically adapt your meal plans instantly.